Box Office Representative

Looking for some part-time work? Stageworks is looking for some bright shiny faces to supplement the activities of our box office. This is a part-time position with hours that may change by season, based on your availability.

As a Box Office Representative, you will provide daily support of operations of our theatre box office, covering both our main stage and our educational (academy) operations. The goal is to provide a positive and helpful representation of the theatre for patrons, students, and donors.

Responsibilities

Answer phones, emails, & in-person customer interaction.
Respond to calls and emails in a timely manner.
Help maintain ticket sales and academy registrations in Ultra Camp and Patron Manager.
Become a student of our software tools and embrace and new methods of using it to support our business.
Assist the Theatre Administrator, staff, and board of directors with any questions that may come up with ticketing or operations.
Keep abreast with all organizational changes and business developments.
Look for opportunities to increase ticket sales and revenue via playbill ads (both Academy and Main Stage), sponsorships, and donations.

Qualifications

Experience in any type of customer service role.
Comfort with software and technology, in general.
Strong communication skills - both verbal and written.
Ability or maintain a positive attitude during busy times.
A knowledge of or interest in theatre.

Position Details

You will work on-site at our theatre.
This is an hourly part-time position. ($11/hour)
Shifts will be determined upon hire. We have a very fluid schedule and are working to augment our current team as we come back from Covid and have increased levels of activity.