Box Office Representative

Looking for some part-time work?  Stageworks is looking for some bright shiny faces to supplement the activities of our box office.  This is a part-time position with hours that may change by season, based on your availability.

As a Box Office Representative, you will provide daily support of operations of our theatre box office, covering both our main stage and our educational (academy) operations.  The goal is to provide a positive and helpful representation of the theatre for patrons, students, and donors. 

 

Responsibilities

 

  • Answer phones, emails, & in-person customer interaction.

  • Respond to calls and emails in a timely manner.

  • Help maintain ticket sales and academy registrations in Ultra Camp and Patron Manager.

  • Become a student of our software tools and embrace and new methods of using it to support our business.

  • Assist the Theatre Administrator,  staff, and board of directors with any questions that may come up with ticketing or operations.

  • Keep abreast with all organizational changes and business developments.

  • Look for opportunities to increase ticket sales and revenue via playbill ads (both Academy and Main Stage), sponsorships, and donations.
     

Qualifications

  • Experience in any type of customer service role.

  • Comfort with software and technology, in general.

  • Strong communication skills - both verbal and written.

  • Ability or maintain a positive attitude during busy times.

  • A knowledge of or interest in theatre.

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Position Details

  • You will work on-site at our theatre.

  • This is an hourly part-time position. ($11/hour)

  • Shifts will be determined upon hire. We have a very fluid schedule and are working to augment our current team as we come back from Covid and have increased levels of activity.

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Customer Service