Box Office Representative
Looking for some part-time work? Stageworks is looking for some bright shiny faces to supplement the activities of our box office. This is a part-time position with hours that may change by season, based on your availability.
As a Box Office Representative, you will provide daily support of operations of our theatre box office, covering both our main stage and our educational (academy) operations. The goal is to provide a positive and helpful representation of the theatre for patrons, students, and donors.
Responsibilities
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Answer phones, emails, & in-person customer interaction.
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Respond to calls and emails in a timely manner.
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Help maintain ticket sales and academy registrations in Ultra Camp and Patron Manager.
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Become a student of our software tools and embrace and new methods of using it to support our business.
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Assist the Theatre Administrator, staff, and board of directors with any questions that may come up with ticketing or operations.
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Keep abreast with all organizational changes and business developments.
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Look for opportunities to increase ticket sales and revenue via playbill ads (both Academy and Main Stage), sponsorships, and donations.
Qualifications
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Experience in any type of customer service role.
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Comfort with software and technology, in general.
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Strong communication skills - both verbal and written.
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Ability or maintain a positive attitude during busy times.
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A knowledge of or interest in theatre.
Position Details
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You will work on-site at our theatre.
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This is an hourly part-time position. ($11/hour)
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Shifts will be determined upon hire. We have a very fluid schedule and are working to augment our current team as we come back from Covid and have increased levels of activity.
